This Refund Policy applies to Pulso Convert and any other product bought through our own checkout, where Paddle.com is the Merchant of Record. It does not apply to apps sold through the Mac App Store — Amarkal among them: those are sold by Apple, and refunds for them are requested from Apple at reportaproblem.apple.com. Pulso Tools is operated by Peretz Yam ("we", "us").
If you are not satisfied, you may request a full refund within 14 days of your purchase. Most of our products also offer a free trial, so you can evaluate the software before you buy.
For any subscription bought through our checkout, you may request a refund within 14 days of a charge. You can cancel a subscription at any time to stop future renewals; cancellation prevents the next charge but does not retroactively refund completed billing periods outside the 14-day window.
Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all orders: it processes payments, handles billing, and issues refunds in line with this policy and the Paddle Buyer Terms. The charge on your statement will appear as Paddle.
Email [email protected] with your order details (the email used at checkout and the product name), or contact Paddle directly through their buyer support. Refunds are returned to your original payment method.
We reserve the right to decline a refund in cases of clear abuse, such as repeated purchase-and-refund cycles of the same product.
Peretz Yam, trading as Pulso Tools
[email protected]
pulso.tools